Effective Date: August 21, 2026

This Privacy Policy explains how Clearly Loved Pets LLC ("Clearly Loved Pets," "we," "our," or "us") collects, uses, discloses, and protects information when you visit or make a purchase from clearlylovedpets.com (the "Site"), contact us, or otherwise use our products and services.

1. Information We Collect

Depending on how you interact with us, we may collect information including:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and transaction information

  • Payment-related information

  • Customer-service communications

  • Account information

  • Information about your interactions with our Site

  • Device, browser, IP address, and similar technical information

  • Marketing and advertising interaction data

Payment information may be processed directly by payment providers and ecommerce platforms rather than stored directly by Clearly Loved Pets.

We may collect this information when you place an order, create an account, subscribe to marketing communications, contact us, complete a form, interact with the Site, or otherwise use our services.

2. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, and similar technologies to operate the Site, remember preferences, understand how visitors use the Site, measure performance, prevent fraud, and support advertising and marketing activities.

Your browser and device may allow you to block or restrict certain cookies. Disabling some technologies may affect Site functionality.

Where required by applicable law, we provide additional choices concerning cookies and advertising technologies.

3. How We Use Information

We may use personal information to:

  • Process and fulfill orders

  • Provide customer service

  • Communicate about purchases, returns, shipping, and account activity

  • Operate, maintain, and improve the Site

  • Personalize customer experiences

  • Detect and prevent fraud and security incidents

  • Maintain business and transaction records

  • Analyze Site performance and customer interactions

  • Send marketing communications where permitted

  • Measure and improve advertising and marketing campaigns

  • Comply with legal, regulatory, tax, accounting, and contractual obligations

4. How We Disclose Information

We may disclose information to companies that help us operate our business, including:

  • Shopify and ecommerce service providers

  • Payment processors

  • Fulfillment centers and shipping carriers

  • Dropship and fulfillment partners

  • Email and customer-service platforms

  • Analytics providers

  • Advertising and marketing providers

  • Information-technology and security providers

  • Professional advisers such as accountants, insurers, and attorneys

We may also disclose information when reasonably necessary to comply with law, respond to lawful requests, protect our rights or customers, investigate fraud or security concerns, or complete a merger, acquisition, financing, sale, or other business transaction.

We do not disclose personal information to third parties for purposes unrelated to operating, supporting, marketing, or improving our business except as described in this Policy or as otherwise permitted by law.

Certain advertising and analytics activities may be considered a "sale" or "sharing" of personal information under some state privacy laws even when no money is exchanged. Where applicable, consumers may have the right to opt out of those activities.

5. Marketing Communications

If you subscribe to marketing emails or other promotional communications, you may unsubscribe at any time using the unsubscribe link provided in the message.

Even if you opt out of marketing communications, we may continue to send transactional or service-related communications concerning your orders or account.

6. Third-Party Websites and Services

Our Site may contain links to or integrations with third-party websites or services. Their privacy practices are governed by their own policies, and Clearly Loved Pets is not responsible for the privacy practices or content of third parties.

7. International Users

Clearly Loved Pets is based in the United States. If you access our Site from another country, your information may be transferred to, stored in, or processed in the United States or other jurisdictions where our service providers operate.

Privacy and data-protection laws in those jurisdictions may differ from the laws where you live.

Where applicable, personal information relating to customers in Australia is handled in accordance with applicable Australian privacy requirements.

Clearly Loved Pets does not ordinarily request government-issued identification numbers such as Tax File Numbers, Medicare numbers, Social Security numbers, or driver's-license numbers from retail customers. If such information is collected when required for a legitimate legal or business purpose, we take reasonable measures to protect it and use it only for the applicable purpose.

8. Your Privacy Rights

Depending on where you live and the laws that apply, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we maintain about you

  • Request correction of inaccurate personal information

  • Request deletion of certain personal information

  • Request a portable copy of certain information

  • Opt out of certain uses of personal information for targeted advertising

  • Opt out of the sale or sharing of personal information where applicable

  • Limit certain uses of sensitive personal information where applicable

  • Withdraw consent where processing is based on consent

  • Appeal certain privacy-request decisions where applicable

  • Exercise applicable privacy rights without unlawful discrimination

These rights are subject to exceptions and limitations under applicable law.

To submit a privacy request, contact us using the information below. We may need to verify your identity before completing certain requests.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, fulfill transactions, maintain business and tax records, resolve disputes, enforce agreements, comply with legal obligations, and support legitimate business purposes.

Retention periods vary depending on the type of information and the reason it was collected.

10. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our products and Site are intended for adults purchasing products for themselves, their households, or their pets. We do not knowingly collect personal information from children in circumstances prohibited by applicable law.

12. Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our practices, technologies, services, or legal obligations.

When we make changes, we will update the Effective Date shown at the top of this Policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise an applicable privacy right, contact us at:

Clearly Loved Pets LLC
2108 N St #17414
Sacramento, CA 95816
United States

Email: info@clearlylovedpets.com
Phone: 775-218-9665
Website: clearlylovedpets.com